Key Factors Influencing Leadership Effectiveness in Diverse Workplaces in Fuzhou City, Fujian Province, China

Abstract

The cultural and economic landscape of Fuzhou City in Fujian Province, China, is rich and diverse. Management effectiveness and emotional intelligence in diverse workplaces in Fuzhou City, Fujian Province, China, have been the subject of related research. The significance of emotional intelligence in fostering a productive workplace is a topic of great importance, as it enables individuals to recognize, understand, and manage their own emotions, as well as those of others (Kargeti, 2021). Additionally, leadership effectiveness is influenced by emotional intelligence dimensions, including self-awareness, self-regulation, motivation, empathy, and social skills (Tian, 2022). The aims of this study, therefore, were to investigate the factors influencing leadership effectiveness based on five aspects: demographic factors, emotional intelligence, cultural diversity within the organization, communication strategies, and leadership styles. The quantitative method was applied. Descriptive statistics, including frequency, percent frequency, the arithmetic mean, and the standard deviation, were used to analyze the data collected from the questionnaires. The researcher tests the hypothesis using suitable inferential statistical methods, specifically the independent samples t-test, the one-way ANOVA, and the multiple linear regression analysis. The results obtained from the study indicate that differences in marital status, age, educational level, monthly income, and working experiences generate differences in leadership effectiveness. Based on the multiple linear regression analysis, all aspects of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and social skills); cultural diversity in organizations (diversity, equity, inclusion, and belonging); communication strategies (awareness and understanding, communication quality, accessibility, and employee engagement); and leadership styles (decision making leadership styles, everyday leadership styles, beyond everyday-work leadership styles, and values-based leadership styles) have a positive impact on leadership effectiveness.